Shipping policy

DISCLAIMER

Please note that your shipping and billing information is required to match

in order for us to successfully process your order


For security purposes, in the event an order is placed with different billing and shipping addresses we reserve the right to automatically cancel your order and issue a full refund to you within 24 hrs. 

If you have any special requests, please do not hesitate to contact us at SALES@ALEJANDROCOLLECTION.NET as we are more than happy to try our best to accommodate you. 

All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays.

Please review your order details carefully before submitting your order.  

Please allow 1 day for Processing, and 1 day for Actual Shipping.

IF NEEDED SOONER, DON’T HESITATE TO CONTACT US. 

All Expedited orders will be shipped within 1 day if ordered before 2:00 PM PACIFIC TIME, M-F.

 

We are not RESPONSIBLE for PACKAGES 📦 that show DELIVERED to your address by the courier, that you didn’t “personally” receive. Thanks for understanding. 


“We are also not responsible for carrier or loss or misplacement of package on property premises after the item(s) have left ALEJANDRO COLLECTION.” 

IN THE EVENT THAT OCCURS, YOU MUST CONTACT THE SHIPPER AND/OR FILE A CLAIM IF NECESSARY.